7gam Terms & Conditions

These Terms & Conditions ("Terms") govern the relationship between 7gam and any individual who accesses or uses the 7gam platform, including its website at 7gam.net, its mobile-optimised interface, its Progressive Web App (PWA), and all associated services including casino games, sports betting, live dealer tables, sabong, bingo, and esports wagering (collectively, the "Platform").

By completing the registration process, clicking "I Agree," or by simply accessing any part of the Platform, you acknowledge that you have read these Terms, that you understand them, and that you agree to be legally bound by them. These Terms apply in addition to any specific rules, policies, or guidelines published on the Platform, including but not limited to the Privacy Policy, Responsible Gaming Policy, and individual game or promotion rules.

7gam reserves the right to update or amend these Terms at any time. Continued use of the Platform following the publication of any amendments constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. The date of the most recent revision is displayed at the top of this page.

To register and use the 7gam Platform, you must satisfy all of the following eligibility requirements at the time of registration and at all times during your use of the Platform:

• You must be at least 21 years of age. Under Philippine law and PAGCOR regulations, participation in online gambling is restricted to individuals aged 21 and above. 7gam strictly enforces this age restriction and will require documentary proof of age as part of the Know Your Customer (KYC) verification process.
• You must be physically located within the Philippines at the time of accessing the Platform, or otherwise be permitted by the laws of your jurisdiction to access online gaming services.
• You must not be a current employee, contractor, director, officer, or agent of 7gam, nor an immediate family member of any such person.
• You must not be a person who has previously had a 7gam account suspended or permanently closed due to a breach of these Terms.
• You must have the legal capacity to enter into a binding contract under Philippine law.
• You must not be registered on any self-exclusion list maintained by 7gam or any regulatory body, including PAGCOR's exclusion registry.

By registering, you represent and warrant that you meet all eligibility requirements listed above. 7gam reserves the right to request documentary evidence of eligibility at any time and to suspend or close accounts where eligibility cannot be confirmed.

To access the full range of 7gam services, you must create a registered account. During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, Philippine mobile number, and a secure password. You agree to update your account information promptly if any details change.

One Account Per Player: Each player is permitted to hold only one registered account on the 7gam Platform. Creating multiple accounts – whether under the same name, different names, or using different payment methods – is strictly prohibited and constitutes a material breach of these Terms. 7gam employs technical and manual measures to detect duplicate accounts. Where duplicate accounts are identified, all accounts may be suspended and balances forfeited.

Account Security: You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. You must not share your account credentials with any third party. 7gam will never ask you for your password via email, live chat, or any other communication channel. Any activity conducted through your account will be deemed to have been carried out by you, and you will be held responsible for all such activity.

If you suspect that your account has been accessed without your authorisation, you must notify 7gam's support team immediately via live chat or by emailing [email protected]. 7gam will take reasonable steps to secure your account upon receiving such notification, but accepts no liability for losses arising from unauthorised access where you have failed to take reasonable precautions to protect your credentials.

Know Your Customer (KYC): 7gam is required by PAGCOR regulations to verify the identity of all players before processing withdrawals. You may be required to submit a government-issued photo ID (such as a Philippine passport, driver's licence, or SSS/UMID card), proof of address, and proof of payment method. Failure to complete KYC verification within the timeframe specified by 7gam may result in the suspension of withdrawal privileges.

Deposits: 7gam accepts deposits in Philippine Peso (PHP) via GCash, PayMaya, BPI, BDO, Metrobank, and other payment methods as listed on the Platform. The minimum deposit amount is ₱100. Deposits are generally credited to your 7gam account instantly or within a few minutes, depending on the payment method used. 7gam does not charge fees on deposits, though your payment provider may apply their own charges.

All funds deposited into your 7gam account are held in segregated accounts separate from 7gam's operating capital. This means your deposited funds are protected and available for withdrawal subject to these Terms and any applicable wagering requirements.

Withdrawals: Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to KYC verification being complete. The minimum withdrawal amount is ₱500. 7gam aims to process withdrawal requests within one (1) to twenty-four (24) hours, though processing times may vary depending on the payment method and the volume of requests being processed at the time.

7gam reserves the right to request additional verification documents before processing any withdrawal. Withdrawals may be delayed or declined where there is a reasonable suspicion of fraudulent activity, money laundering, or a breach of these Terms.

Currency : All transactions on the 7gam Platform are conducted in Philippine Peso (PHP). If your payment method operates in a different currency, conversion rates applied by your payment provider will apply and 7gam accepts no responsibility for any exchange rate differences.

Inactive Accounts: An account that has had no login activity for a period of twelve (12) consecutive months will be classified as inactive. 7gam reserves the right to apply an inactivity fee of ₱100 per month to inactive accounts with a remaining balance, after providing thirty (30) days' written notice to the registered email address. Accounts with a zero balance may be closed after the inactivity period without further notice.

7gam offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms and conditions published alongside each promotion, which form part of these Terms by reference. In the event of any conflict between a promotion's specific terms and these general Terms, the promotion-specific terms shall prevail with respect to that promotion.

Wagering Requirements: Unless otherwise stated, all bonuses awarded by 7gam are subject to wagering requirements before any associated winnings may be withdrawn. The applicable wagering multiplier will be clearly stated in the promotion terms. For example, a bonus subject to a 20x wagering requirement means the bonus amount must be wagered twenty times before a withdrawal can be requested.

• Bonus funds and any winnings derived from bonus funds cannot be withdrawn until all applicable wagering requirements have been met in full.
• Wagering requirements must be completed within the timeframe specified in the promotion terms. Bonuses that expire before wagering requirements are met will be forfeited along with any associated winnings.
• Not all games contribute equally to wagering requirements. Slot games typically contribute 100%, while live casino games, table games, and sports bets may contribute at a lower rate as specified in the promotion terms.
• 7gam reserves the right to withdraw any bonus offer at any time and to void bonuses and associated winnings where there is evidence of bonus abuse, including but not limited to the use of multiple accounts, coordinated betting patterns, or exploitation of software errors.

All games available on the 7gam Platform are governed by their individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules in addition to these Terms.

Random Number Generators: All RNG-based games on the 7gam Platform – including slots, virtual table games, and instant-win games – use certified Random Number Generator (RNG) technology that has been independently tested and certified by accredited testing laboratories. The outcomes of all RNG games are entirely random and cannot be predicted or influenced by any party, including 7gam.

Live Casino Games: Live dealer games are streamed in real time from licensed studios. The rules of each live game are displayed within the game interface. In the event of a technical disconnection during a live game, 7gam will use its best efforts to resolve the round based on the game state at the time of disconnection. Where a round cannot be resolved, the bet will be voided and the staked amount returned to the player's account.

Malfunction Policy: In the event of a software or hardware malfunction that affects the outcome of a game, 7gam reserves the right to void the affected game round and return all stakes to the players involved. A malfunction voids all pays and plays. 7gam's decision in such matters is final.

Sports Betting: Sports betting markets are subject to the specific rules published in the sportsbook section of the Platform. 7gam reserves the right to void bets placed on markets that were offered in error, including incorrect odds, and to settle bets in accordance with the official result of the relevant sporting event as determined by the relevant governing body.

The following conduct is strictly prohibited on the 7gam Platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of balances, and referral to the relevant authorities:

• Registering more than one account on the Platform, whether under your own name or any other identity.
• Providing false, misleading, or incomplete information during registration or at any point during the KYC verification process.
• Using the Platform if you are under 21 years of age or are otherwise ineligible under these Terms.
• Using automated software, bots, scripts, or any other artificial means to interact with the Platform, including to place bets, claim bonuses, or manipulate game outcomes.
• Engaging in any form of collusion with other players, including coordinating bets in live casino games or sports betting markets to gain an unfair advantage.
• Exploiting software errors, glitches, or vulnerabilities in the Platform for financial gain. Any winnings obtained through exploitation of a software error will be voided.
• Engaging in any activity that constitutes or facilitates money laundering, fraud, or any other criminal activity through the Platform.
• Attempting to reverse-engineer, decompile, or otherwise access the source code of any part of the Platform.
• Harassing, threatening, or abusing 7gam staff or other players through any communication channel provided by the Platform.
• Using a VPN, proxy server, or any other technology to disguise your true location or to circumvent geographic restrictions.

All content on the 7gam Platform, including but not limited to the 7gam brand name and logo, website design, graphics, text, software, game interfaces, audio, video, and all other materials (collectively, "Content"), is the exclusive property of 7gam or its licensors and is protected by applicable intellectual property laws, including copyright, trademark, and trade secret laws.

7gam grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal, non-commercial entertainment purposes only. This licence does not include the right to reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any Content without the prior written consent of 7gam.

Any unauthorised use of the Content may violate copyright, trademark, and other applicable laws and could result in civil or criminal penalties. 7gam actively monitors for and will take action against any unauthorised use of its intellectual property.

To the fullest extent permitted by applicable law, 7gam, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruption.

7gam's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your 7gam account in the thirty (30) days immediately preceding the event giving rise to the claim.

7gam does not warrant that the Platform will be available at all times, free from errors, or free from viruses or other harmful components. The Platform is provided on an "as is" and "as available" basis. 7gam makes no representations or warranties of any kind, express or implied, regarding the operation of the Platform or the information, content, or materials included on the Platform.

Nothing in these Terms shall limit or exclude 7gam's liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable Philippine law.

Suspension by 7gam: 7gam reserves the right to suspend or permanently close any player account at any time, with or without prior notice, where it has reasonable grounds to believe that:

• The player has breached any provision of these Terms.
• The player has provided false or misleading information during registration or KYC.
• The account is being used for fraudulent, criminal, or money laundering purposes.
• Continued operation of the account poses a risk to the integrity of the Platform or to other players.
• The player is subject to a self-exclusion order or is otherwise ineligible to use the Platform.

Where an account is suspended pending investigation, 7gam will endeavour to complete its investigation within thirty (30) days and will communicate the outcome to the player via their registered email address. Where an account is permanently closed due to a breach of these Terms, any balance remaining in the account may be forfeited.

Closure by the Player: You may close your 7gam account at any time by contacting the support team via live chat or email. Upon closure, any remaining balance (net of any applicable bonus funds that have not met wagering requirements) will be returned to your registered payment method within seven (7) business days, subject to completion of KYC verification.

7gam is committed to promoting responsible gaming and to providing a safe, enjoyable environment for all players. We recognise that for some individuals, gambling can become problematic, and we take our duty of care to our players seriously.

Player Protection Tools: All registered 7gam players have access to the following responsible gaming tools, available through the account settings or by contacting the support team:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account.
• Loss Limits: Set limits on the amount you can lose within a specified period.
• Session Time Limits: Set limits on the duration of your gaming sessions.
• Reality Checks: Receive periodic notifications reminding you of the time you have spent playing.
• Self-Exclusion: Temporarily or permanently exclude yourself from the Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Account Cooling-Off: Take a short break from the Platform for a period of 24 hours, 7 days, or 30 days.

7gam collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

7gam will not sell, rent, or otherwise transfer your personal data to third parties except as described in the Privacy Policy, including where required by law, by PAGCOR regulations, or by anti-money laundering obligations. 7gam implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction.

For full details of how 7gam collects, uses, and protects your personal data, and for information about your data rights, please review the Privacy Policy.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

In the event of any dispute between you and 7gam, you agree to first attempt to resolve the dispute informally by contacting 7gam's support team. 7gam will use its best efforts to resolve any complaint or dispute within fourteen (14) business days of receiving written notice of the dispute.

If a dispute cannot be resolved informally, both parties agree to submit to the exclusive jurisdiction of the courts of the Philippines. Nothing in this clause shall prevent 7gam from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or to prevent irreparable harm.

Players who believe their complaint has not been adequately addressed by 7gam may escalate their complaint to PAGCOR through the official PAGCOR complaint channels.

7gam reserves the right to amend, update, or replace these Terms at any time. When material changes are made, 7gam will notify registered players via email to their registered address and/or by displaying a prominent notice on the Platform for a period of not less than seven (7) days prior to the changes taking effect.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Platform and may request closure of your account in accordance with Section 10 of these Terms.

The version of these Terms that was in effect at the time a dispute arose shall govern the resolution of that dispute, unless the amendment was required by law or regulatory directive, in which case the amended Terms shall apply.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the 7gam Platform, please contact our support team through any of the following channels:

• Live Chat: Available 24/7 directly through the 7gam Platform
• Email: [email protected] (plain text – not a clickable link)
• Support Hours: 24 hours a day, 7 days a week, Philippine Time (PHT / GMT+8)

7gam aims to respond to all written enquiries within twenty-four (24) hours. For urgent account security matters, please use the live chat function for the fastest response.